Computer Support Associate
Computer Support Associate, Rock Valley, IA Onsite role 3 year contract Pay Range - $24-25 Bartech has an excellent contract opportunity with John Deere client for a Computer support Specialist.
The computer support specialist will provide basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.
), following established procedures, in order to contribute to the smooth running of that environment.
Additionally, this role will:
Job Description Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
TYPICAL EXAMPLES:
imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents IT records using ServiceNow.
Has some breadth, depth and/or frequency of interaction with external contacts.
Typical examples include updating assets in ServiceNow, following KB articles for problem resolution, and following unit specific processes.
.
Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
TYPICAL EXAMPLES:
--contact lists --process logs --problem incidence reports --customer information updates exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests Responsible for recognizing problems with the processes/operations supported.
Is responsible for resolving those problems with pre- established and documented solutions.
Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.
Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES:
--understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Deploy and Support IT hardware such as HP and Zebra printers, Zebra scanners, and HP or Dell computers and laptops, etc.
Job Requirements Knowledge of computing and networking concepts and fundamentals Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.
1 year or more IT experience preferred, but recent college graduates will be considered Education Requirements:
Degree in an Information Technology discipline or equivalent experience.
High School or secondary diploma or equivalent For this opportunity, the successful candidate will be directly employed by Bartech Staffing while providing services to John Deere, who is looking for people who are eligible to work in the US and can start immediately.
Bartech is an established and trusted staffing partner to our client companies.
We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have.
Sounds Interesting? Apply today! Job Location (Additional work locations):
Rock Valley, IA INDJD1 Recommended Skills Administration Communication Imaging Information Technology Intranet Laptops Estimated Salary: $20 to $28 per hour based on qualifications.
The computer support specialist will provide basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.
), following established procedures, in order to contribute to the smooth running of that environment.
Additionally, this role will:
Job Description Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
TYPICAL EXAMPLES:
imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents IT records using ServiceNow.
Has some breadth, depth and/or frequency of interaction with external contacts.
Typical examples include updating assets in ServiceNow, following KB articles for problem resolution, and following unit specific processes.
.
Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
TYPICAL EXAMPLES:
--contact lists --process logs --problem incidence reports --customer information updates exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests Responsible for recognizing problems with the processes/operations supported.
Is responsible for resolving those problems with pre- established and documented solutions.
Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.
Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES:
--understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Deploy and Support IT hardware such as HP and Zebra printers, Zebra scanners, and HP or Dell computers and laptops, etc.
Job Requirements Knowledge of computing and networking concepts and fundamentals Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.
1 year or more IT experience preferred, but recent college graduates will be considered Education Requirements:
Degree in an Information Technology discipline or equivalent experience.
High School or secondary diploma or equivalent For this opportunity, the successful candidate will be directly employed by Bartech Staffing while providing services to John Deere, who is looking for people who are eligible to work in the US and can start immediately.
Bartech is an established and trusted staffing partner to our client companies.
We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have.
Sounds Interesting? Apply today! Job Location (Additional work locations):
Rock Valley, IA INDJD1 Recommended Skills Administration Communication Imaging Information Technology Intranet Laptops Estimated Salary: $20 to $28 per hour based on qualifications.
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